Contact
We reply as fast as we can.
Support
The fastest way is the bot: message @ShinganGuardBot and use /ask, or reply to any alert. For account, billing or refund questions you can also email support@shinganguard.com.
Security reports
If you believe you have found a vulnerability, please contact us privately before disclosing it publicly. Include steps to reproduce and we will respond as a priority. We credit responsible disclosure.
Before you subscribe
Questions about what Shingan does and does not do are answered in the FAQ, the Security page and the Risk Disclosure.
