FAQ

Plain answers.

Do you hold my keys or funds?

No. Shingan is non-custodial and read-only. It never asks for a seed phrase or private key, and it cannot sign or move anything. You sign every revoke yourself.

Is it free?

Yes — the free plan covers one wallet with full six-chain monitoring. Paid plans add more wallets and higher assistant limits.

How do I pay?

In crypto, directly to a Shingan address. The checkout shows a QR code and the exact amount; payment is detected on-chain and your plan activates automatically. If you pay from an exchange, paste the transaction hash on the checkout page or use /paid.

Which chains are supported?

Ethereum, Base, Polygon, Arbitrum, Optimism and BNB Chain.

How does revocation work?

Shingan builds the approve(spender, 0) call (or the Permit2 equivalent) and gives you a link. Your wallet signs it; Shingan never sees your keys.

Can Shingan see my transaction before I sign?

No — it monitors on-chain activity, not your signing screen. If you want to understand something you signed, paste the hash into /check.

What is the health score?

A 0–100 (A–F) summary of your approvals: unlimited ones, spender risk and dormancy. It is guidance, not a guarantee.

How do I cancel?

There is no auto-renewal. Just don't renew when the period ends, or ask support to cancel. See Refunds & Cancellation.

What data do you store?

Your Telegram ID and the public wallet addresses you connect. No KYC, no email required, no tracking cookies. See the Privacy Policy.

Can I run it myself?

Yes — the self-host plan gives you the source, a license and updates. See Self-host.