FAQ
Plain answers.
Do you hold my keys or funds?
No. Shingan is non-custodial and read-only. It never asks for a seed phrase or private key, and it cannot sign or move anything. You sign every revoke yourself.
Is it free?
Yes — the free plan covers one wallet with full six-chain monitoring. Paid plans add more wallets and higher assistant limits.
How do I pay?
In crypto, directly to a Shingan address. The checkout shows a QR code and the exact amount; payment is detected on-chain and your plan activates automatically. If you pay from an exchange, paste the transaction hash on the checkout page or use /paid.
Which chains are supported?
Ethereum, Base, Polygon, Arbitrum, Optimism and BNB Chain.
How does revocation work?
Shingan builds the approve(spender, 0) call (or the Permit2 equivalent) and gives you a link. Your wallet signs it; Shingan never sees your keys.
Can Shingan see my transaction before I sign?
No — it monitors on-chain activity, not your signing screen. If you want to understand something you signed, paste the hash into /check.
What is the health score?
A 0–100 (A–F) summary of your approvals: unlimited ones, spender risk and dormancy. It is guidance, not a guarantee.
How do I cancel?
There is no auto-renewal. Just don't renew when the period ends, or ask support to cancel. See Refunds & Cancellation.
What data do you store?
Your Telegram ID and the public wallet addresses you connect. No KYC, no email required, no tracking cookies. See the Privacy Policy.
Can I run it myself?
Yes — the self-host plan gives you the source, a license and updates. See Self-host.
